Life in the rage economy

激情经济中的生活

Today, Explained

2026-10-31

25 分钟
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The consumer experience is getting worse even as everything is getting more expensive. AI agents could make things better... or much, much worse. This episode was produced by Ariana Aspuru, edited by Jolie Myers, fact-checked by Gabriel Dunatov, engineered by David Tatasciore and Bridger Dunnagan, and hosted by Sean Rameswaram. A stock art photo of a furious woman on the phone. Photo by Antonio Guillem via Getty Images. Listen to Today, Explained ad-free by becoming a Vox Member: vox.com/members. New Vox members get $20 off their membership right now. Transcript at vox.com/today-explained-podcast. Learn more about your ad choices. Visit podcastchoices.com/adchoices
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  • On Today Explained from Vox, we're going to talk about rage.

  • The specific kind of rage you feel when you have to deal with customer service.

  • There was one woman who had tried to get prescriptions from CBS and had to travel somewhere

  • and tried to get it transferred.

  • She ultimately wound up just sort of having three different relatives try to pick it up in three different states.

  • I've been talking to a lot of people

  • who are having a hard time dealing with their parents' estates to the point where they do things

  • like book a chunk of time every Friday to get on the phone and yell at people.

  • I can't go to a party right now and bring up this subject without seven people being like,

  • oh my God, let me tell you about how this company screwed me over and that one screwed me over.

  • We're going to ask if AI agents are going to make our rage economy better or worse.

  • You know that feeling.

  • Too many updates, too many meetings, too many things falling through the cracks.

  • Monday.com was built for that gap.

  • The AI work platform designed from the ground up for people and agents to work side by side and deliver more together.

  • Drafting the brief, flagging risks, running a competitive scan, your agent can do it all.

  • And the best part, anyone can build one.

  • Even you.

  • Try it.

  • Create your first Monday agent today at Monday.com.