Seventh Generation: Alan Newman and Jeffrey Hollender. A Partnership that Flourished—until it Failed. (2021)

第七代:艾伦·纽曼与杰弗里·霍利德纳。一段繁荣直至失败的合作关系。(2021年)

How I Built This with Guy Raz

2026-09-28

1 小时 31 分钟
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With its eco-friendly paper towels, diapers, and cleansers, Seventh Generation was one of the first—and most successful—green household brands to hit the market. But in the early 1990s, its two founders had a bitter falling out. Alan Newman and Jeffrey Hollender have barely spoken since that time, but they both agreed to come on the show to talk about the business they were both passionate about, and the delicate nature of partnership. What you'll learn:  Why Alan says his great strength—and his greatness weakness—is his tendency to say “yes”How Jeffrey and Alan lost their friendship and business partnership after only three years.How Jeffrey grew Seventh Generation into a household name–and then got fired How two formerly estranged partners feel about partnership now  Generation into a household name Why Jeffrey and Alan agree that having a co-founder isn’t for everyone Timestamps: 7:55 - Jeffrey makes it big in Canada selling adult-learning courses…before he’s forced to leave the country 14:15 - Alan moves to Vermont on a whim, and winds up in a mail-order catalog business 26:56 - Alan and Jeffrey meet for the first time and find common ground: Alan needs capital and Jeffrey has it  32:38 - An atypical office for 1989: Ping pong table, nap room, and employees get prizes when they make mistakes  43:00 - Crisis hits … and tears Alan and Jeffrey’s friendship apart 48:06 - Jeffrey sends Alan a “Dear John” letter, and Alan leaves the company 54:40 - Seventh Generation grows to new heights… then Jeffrey is fired as CEO 1:29:06 - Jeffrey and Alan reflect on why their partnership failed, and what it takes to have a good one   This episode was produced by Casey Herman with music by Ramtin Arablouei.  It was edited by Neva Grant.  Follow How I Built This: Instagram → @howibuiltthis X → @HowIBuiltThis Facebook → How I Built This Follow Guy Raz: Instagram → @guy.raz Youtube → guy_raz X → @guyraz Substack → guyraz.substack.com Website → guyraz.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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  • Building a business means being 10 people at once.

  • The strategist, the spreadsheet person, the one fixing the office sink.

  • U.S.

  • Bank made a card for exactly that kind of hustle.

  • The creditor and issuer of this card is U.S.

  • Bank National Association, pursuant to a license from Visa USA, Inc.

  • Some restrictions apply.

  • Hey, everyone.

  • So the team is taking a break this week,

  • which gives us an incredible opportunity to replay an episode that we still talk about today.

  • And even though it ran a few years ago, to be exact, in January of 2021, as you are about to hear,

  • it's probably the most dramatic story we've ever told about a business partnership and what happened to it.

  • The good, the bad, and well, we'll get there.

  • So for now, enjoy.

  • Hey, it's Guy here.

  • And really quick before we start this episode,

  • there are a few bad words that you will hear that we did not bleep out.

  • So if you're listening with kids, just be mindful.

  • We were working with a tissue paper manufacturer out in Wisconsin that made all the paper products.

  • They thought we were crazy, by the way, because...