Hello English learners and welcome to EnglishPod.
My name is Marco.
I'm Amira.
Amira and I are here today with an interesting lesson about a hotel situation.
Amira, why don't you give us a little bit more information?
Well, the situation is taking place in a hotel and someone is checking in and is obtaining an upgrade.
An upgrade.
Okay, that's an interesting word.
Why don't we listen to the dialogue and then we'll come back and explain all this vocabulary.
What can I do for you?
I'd like to check in, please.
I have a reservation under the name Anthony Roberts.
Right, Robert.
Oh, Mr. Roberts, we've been expecting you.
And here is your key card to the presidential suite.
But there must be some mistake.
My reservation was for a standard room.
Are you sure?
Let me double check.
Yeah, here.