“It breaks your heart everyday”: navigating England’s social care system

“日日令人心碎”:穿梭于英格兰的社会护理体系

Today in Focus

2026-10-06

31 分钟
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Andy Burnham has pledged to fix England’s broken social care system. Heather Stewart explains why it matters so much to families like hers. Help support our independent journalism at theguardian.com/infocus
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  • This is The Guardian.

  • Today, the very personal cost of England's broken social care system.

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  • My mum, she had a strong personality, clever, funny, quite sharp tongue at times and we spent a lot of time together.

  • My brother's nearly six years younger than me so I was an only child until I was at school

  • so mum was very much the closest person in my life.

  • This is Guardian journalist Heather Stewart talking about her mum, Liz.

  • She left school at 16 and was a Treasury civil servant

  • and was kind of climbing the ladder there, then left to have me.

  • Eventually went to work in our local job centre, which she loved and it made her this kind of great...

  • I mean, she was a sort of Labour supporter, union member, but she was really strong on the...

  • How important a job was and also meant that she would know various local characters.