The Shake-Up Coming for Car Dealerships

汽车经销商即将迎来大洗牌

The Journal.

2026-05-29

22 分钟
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There’s finally another way to buy a new car, as companies like Carvana and Volkswagen’s new brand Scout are challenging the traditional dealership model. WSJ’s Christopher Otts explains how a decades-old system is starting to show some wear. Jessica Mendoza hosts.Further Listening: - Why People Aren't Lining Up for This $120,000 Job - The Repo Man Is Busier Than Ever Sign up for WSJ’s free What’s News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices
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  • When you head southeast out of Phoenix, Arizona, what you'll see is mostly empty space.

  • You're driving through just miles and miles of essentially desert.

  • There's like cactuses and just a clear sky and it's very remote.

  • Our colleague Chris Otts made that trip recently to the small town of Casa Grande.

  • Chris covers the auto industry,

  • and he was on his way to a sleepy car dealership out in the desert that had caught his interest.

  • It's pretty small.

  • There's a few people inside.

  • There's a few people waiting on their cars to be serviced.

  • There's a few mechanics out back.

  • For years, this dealership sold maybe a few dozen cars a month.

  • But now?

  • This particular store is now doing about 350 sales a month.

  • Those skyrocketing sales have taken place over the last year,

  • ever since the store was taken over by a new owner, Carvana, a company most known for selling used cars online.

  • But Carvana is now bringing its modern approach to car sales into the new car business.

  • And the dealership in Casa Grande is early proof of success.

  • Chris says this new kind of dealership might be a sign of big changes coming to the car sales industry,

  • which has stayed pretty much the same for decades.

  • And right now we're seeing a number of different challenges to that model.