Update: #AirbnbWhileBlack

更新:#AirbnbWhileBlack

Hidden Brain

社会科学

2016-09-20

23 分钟
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单集简介 ...

A few months ago, Hidden Brain investigated claims that Airbnb users were facing discrimination on the platform. Now, we bring you an update on the company's response.
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  • This is hidden brain.

  • I'm Shankar Vedantam.

  • Earlier this month, a man named Brian Chesky sent out an email that began like this.

  • At the heart of our mission, he wrote, is the idea that people are fundamentally good, and every community is a place where you can belong.

  • Chesky is the CEO and co founder of Airbnb, the online marketplace that connects travelers with people looking to rent their homes.

  • Chesky's email, sent to users across the globe, was a response to concerns about racial bias.

  • Some guests say they've experienced prejudice while trying to book rooms on Airbnb.

  • We first explored these complaints in the spring in an episode titled Airbnb while Black.

  • The host would always come up with excuses like, oh, someone actually just booked it.

  • But I got suspicious when I would check back like days later and see that those dates are still available.

  • Today, we're going to bring you that episode again with a few updates to reflect changes the company says it's making.

  • We'll begin not with Airbnb, but with another online platform.

  • You may have heard Facebook so a few months back, I was on Facebook when a friend request came in.

  • I don't have a great memory for faces and names, so I found myself trying to figure out if I had met this person somewhere.

  • But then at the back of my mind, I remembered a study.

  • It said my friendship choices on Facebook might be shaped by biases outside of my conscious awareness.

  • Michelle Hebel is a psychologist at Rice University who ran the Facebook study.

  • She designed fictitious Facebook profiles for two men and two women.

  • Both men were named Michael Davis.

  • Both women were Jennifer Davis.