How Gap is trying to get its cool back

Gap 重拾潮流本色

Economist

2026-03-12

6 分钟
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  • The archives at Gap Inc's headquarters in San Francisco are a record of past glory.

  • Campaign shots from the 1990s, taken by star photographers like Annie Leibovitz,

  • show models such as Naomi Campbell and actresses like Demi Moore

  • in the Gap uniform of worn jeans and plain shirts.

  • Lately the retailer has been trying to get some of that cool back.

  • A campaign last year starring Katseye, a Gen Z girl group, was more music video than ad;

  • young teens soon began copying the moves on TikTok, a short-video app.

  • This marketing blitz is central to the turnaround engineered by Richard Dickson,

  • who took over as chief executive three years ago.

  • He inherited a mess.

  • Gap—which also owns Old Navy (cut-price), Banana Republic (premium) and Athleta (athleisure)—

  • is one of America's largest clothing companies.

  • But as fast-fashion labels such as H&M and Zara grew and e-commerce took off,

  • it became known for fusty stores and uninspiring designs.

  • Sales and profits cratered.

  • Shoppers wondered: why go to Gap?

  • Mr Dickson seems to have given them an answer.

  • This month Gap reported its eighth consecutive quarter of growth in same-store sales.

  • Its share price is up by over 125% since he took the helm.

  • Mr Dickson was previously the second-in-charge at Mattel, a toymaker,