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Welcome to the inquiry on the BBC World Service.
I'm Rajan Dutta.
Jai Sri wakes up one morning and she's thirsty.
She pulls herself out of bed, into the kitchen and turns on the tap.
But then nothing comes out.
She tries to take a shower.
No water there either.
As she goes outside, she realises it's not just her.
All her neighbours are shouting and complaining too.
The water in her city of Chennai in India had run out.