‘DeepSeek is humane. Doctors are more like machines’: my mother’s worrying reliance on AI for health advice

深寻人性,医生更像机器:我母亲对AI健康建议的担忧依赖

The Audio Long Read

2025-12-12

32 分钟
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Tired of a two-day commute to see her overworked doctor, my mother turned to tech for help with her kidney disease. She bonded with the bot so much I was scared she would refuse to see a real medic By Viola Zhou. Read by Vivian Full This essay was originally published on Rest of world. Help support our independent journalism at theguardian.com/longreadpod
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  • This is The Guardian.

  • Welcome to The Guardian Long Read, showcasing the best long-form journalism covering culture, politics and new thinking.

  • For the text version of this and all our long reads, go to TheGuardian.com forward slash long read.

  • My mother's worrying reliance on AI for health advice by Viola Zhao, read by Vivian Full.

  • This essay was originally published on Rest of World.

  • Every few months, my mother, a 57-year-old kidney transplant patient who lives in a small city in eastern China, embarks on a two-day journey to see her doctor.

  • She fills her backpack with a change of clothes, a stack of medical reports, and a few boiled eggs to snack on.

  • Then she takes a 90-minute ride on a high-speed train and checks into a hotel in the eastern metropolis of Hangzhou.

  • At 7 a.m.

  • the next day She lines up with hundreds of others to get her blood taken in a long hospital hall that buzzes like a crowded marketplace.

  • In the afternoon, when the lab results arrive, she makes her way to a specialist's clinic.

  • She gets about three minutes with the doctor, maybe five if she's lucky.

  • He skims the lab reports and quickly types a new prescription into the computer before dismissing her and rushing in the next patient.

  • Then, my mother packs up and starts the long commute home.

  • Deepseek treated her differently.

  • My mother began using China's leading AI chatbot to diagnose her symptoms this past winter.

  • She would lie down on her couch and open the app on her iPhone.

  • Hi, she said in her first message the chatbot on the 2nd of February.

  • Hello, how can I assist you today?

  • The system responded instantly, adding a smiley emoji.