Online retail giant hack exposes nearly 34 million customers' data

在线零售巨头遭受黑客攻击,近3400万客户数据泄露

World Business Report

2025-12-02

8 分钟
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South Korea's largest online retailer, Coupang, has apologised for a massive data breach potentially involving nearly 34 million local customer accounts. And why did China’s factory activity unexpectedly contracted in November? Also, smartphone makers are asked to preload an India state-owned cybersecurity app that cannot be deleted on all new devices. Presenter: Hannah Mullane Producer: Ahmed Adan Editor: Justin Bones
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  • This BBC podcast is supported by ads outside the UK.

  • Listen now by searching for the documentary wherever you get your BBC podcasts.

  • The latest data from China tells us factories are producing less.

  • So what does that mean for the world's second largest economy?

  • And cheap sugar imports are having a big impact on local farmers in South Africa.

  • We start the program today in South Korea where the country's largest online retailer has had a data breach.

  • An online e-commerce platform that sells everything from groceries to electronics says that 34 million customers could have been impacted.

  • Its CEO, Park Dae-jin, said sorry for the breach.

  • I would like to express my sincere apologies to Coupang's customers and the public for any inconvenience this incident may have caused.

  • Jake Kwan, the BBC's correspondent in Seoul, can explain what happened.

  • Coupang is really South Korea's Amazon.

  • This is the number one online retailer here.

  • And what we had is an unprecedented amount of leak of the customer data.

  • So what they announced and apologized for is that they have lost about 34 million account data.

  • You know, these are the names, emails, phone numbers,

  • as well as the order history and the shipping address,

  • which for many people, that's their homes and their workplaces.

  • So they're saying that while the credit card information or the passwords,

  • those are not leaked, it has not really given people, the customers,

  • really a sense of comfort