Hello everyone and welcome to EnglishPod.
My name is Marco.
My name is Catherine and today we're traveling a little bit and we need to book a hotel room.
That's right.
So today we're going to learn all the words and phrases that will help you talk to the receptionist in order to book a hotel room.
Let's check out our dialogue.
Madison Suites, how may I help you?
Yes, I am calling from Mexico.
I will be in town next week and would like to know if you have availability.
Okay ma'am, can you tell me the date you expect to check in?
Yes, July 9th.
I will be there for 7 nights.
We have a junior single suite or a superior double suite available for those dates.
What's the difference?
The junior suite is smaller and has one twin bed
while the superior suite has a double bed and mini bar.
Okay, I would like to reserve the superior suite.
Is breakfast included?
Yes, a buffet breakfast is served every morning.
I will need your name and your credit card details in order to complete the reservation.