Hello everyone and welcome to EnglishPod.
My name is Marco.
My name is Catherine and we're going shopping today at EnglishPod.
That's right.
Today we are going to the store because we want to return a product.
So maybe the product that we bought had some problem and we want our money back.
That's right.
So let's take a listen to today's dialogue and we'll be back in a moment to talk more about what's going on.
Hi. I would like to return this TV.
Sure.
Do you have a receipt?
Yeah.
Here you go.
Actually, I also want to return this keyboard.
Okay.
May I ask what the reason for returning these products is?
The TV flickers a lot when I am watching a movie and at times the image is not very clear.
I see.
And what about the keyboard?
I spilled some coffee on it and now it won't work.