Hi, and welcome to the Espresso English Podcast,
where you can improve your English in just a few minutes a day.
My name is Shaina, and I'm the teacher at Espresso English.
Make sure to visit the website, EspressoEnglish.net,
where you can get online courses and e-books that will help you learn English even faster.
Let's get started with today's lesson.
When someone shares bad news in English, your words really matter.
A cold or awkward response can make things worse.
But in this video,
you'll learn kind and natural phrases
for reacting to bad news so you can sound sympathetic in English and handle these situations confidently.
So let's build your fluency and your people skills at the same time.
Remember to download your free lesson guide which has phrases
for responding to both good and bad news.
Click on the link in the video description, enter your email address,
and you'll get that free PDF for easy review.
Our first phrase for responding to bad news is, I'm so sorry to hear that.
You can say this when you hear about sickness, death, divorce, job loss, financial trouble,
big disappointment,
and other serious problems or pieces of bad news that can make a person very sad.