222. Discussing through Discomfort: Why the Conversations You Avoid Cost You the Most

222. 舒适区之外对话:为何你避免的对话让你损失最大

Think Fast, Talk Smart: Communication Techniques

2025-08-12

25 分钟
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Some conversations are uncomfortable, but avoiding them comes with a cost. You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that’s standing in your way — are the conversations that you’re avoiding? “Most things that we want in life are on the other side of a difficult conversation,” says Jenn Wynn, a professor at NYU Stern School of Business and previously the director of education at the Obama Foundation. For nearly 10 years, she has taught a course on difficult conversations that equips people to communicate through discomfort in pursuit of what they want. “Sometimes it's a difficult conversation with a loved one, a colleague, a boss… sometimes it's a difficult conversation with myself,” she says. “Are you going to give up on your biggest dreams because you weren't willing to step out of your comfort zone?” In this episode of Think Fast, Talk Smart, Wynn and host Matt Abrahams discuss how to build the “hard but worth-it skills” necessary for difficult communication. Whether it's asking for a raise, setting boundaries, or addressing conflict, Wynn’s insights show that the conversations you’re avoiding aren’t just holding you back — they’re keeping you from the life you really want. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Jenn WynnThe H.I. Note: Healing Inspirations from LifeEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:27) - Understanding Difficult Conversations (04:44) - Developing Emotional Intelligence (05:44) - Self-Awareness, Pause, Reframe (07:59) - Common Communication Barriers (09:55) - Listening for Understanding (12:32) - Using AI for Communication (14:24) - Creating Psychological Safety (17:00) - The Final Three Questions (23:45) - Conclusion   ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.
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  • Hi, Matt here.

  • Please check out these practical,

  • helpful videos and be sure to follow us to get your daily dose of Think Fast, Talk Smart.

  • You can see a complete calendar at faster, smarter.io slash basics.

  • Often the things we really want are on the other side of a difficult conversation.

  • My name's Matt Abrahams,

  • and I teach strategic communication at Stanford Graduate School of Business.

  • Welcome to Think Fast, Talk Smart, the podcast.

  • Today, I'm really looking forward to speaking with Jennifer Wynn.

  • Jen is a professor at NYU Stern School of Business,

  • where she's taught a class on difficult conversations for nearly 10 years.

  • Previously, she was the director of education at the Obama Foundation.

  • Additionally,

  • Jen hosts the High Note podcast and runs a consultancy focused on organizational transformation,

  • change leadership, and repair.

  • Welcome, Jen.

  • I'm really excited for our conversation.

  • Thanks for being here.

  • Thanks for having me, Matt.

  • I'm excited to be here with you and the listeners, which include my executive MBA students.