Inside the system burning out air traffic control trainees

系统内部,疲惫不堪的空中交通管制实习生正在努力工作

Post Reports

2025-07-30

34 分钟
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The Federal Aviation Administration has been trying to solve the air traffic controller shortage for years, and recently, they’ve made a variety of changes to get more people trained and employed. But hundreds of trainees are dropping out before they get certified. While some say the program weeds out people who can’t “hack it,” others say a culture of hazing and disrespect is pushing promising controllers out of the FAA. Post Reports producer Emma Talkoff speaks with transportation reporters Lori Aratani and Ian Duncan about why so many air traffic controllers are “washing out” of FAA training.  Today’s show was produced by Emma Talkoff. It was edited by Ariel Plotnick and mixed by Sean Carter. Thanks to Christopher Rowland. Subscribe to The Washington Post here.
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  • When air traffic controllers are on the job, they have to be totally focused.

  • I recently saw that firsthand.

  • I watched controllers training at the Federal Aviation Administration Academy in Oklahoma City.

  • For hours at a time, air traffic controllers watched these radar screens full of blinking dots.

  • Each dot represents an aircraft full of people.

  • Controllers are sometimes told to imagine their own family members are on board.

  • They can't miss anything.

  • They actually have to train their eyeballs to constantly move around the screens,

  • watching to make sure nothing goes wrong.

  • There's a special name for this in the industry.

  • That's Ryan Higgins, a 34-year-old dad of four.

  • Back between 2019 and 2021, he was in training to become an air traffic controller.

  • At the Academy, he would watch how veteran controllers kept track of planes on the radar screen,

  • how they developed their scans.

  • Everyone has their own method.

  • Like a lot of people, it's like clockwise.

  • Okay, I'm going to start up here and go around and...

  • make a full 360 and then do it over and over and over and over and over again,

  • and who needs something, what is this plane doing?

  • Just a lot of juggling.