Fixable: How to bring a business back to life

可修复:如何让企业重焕生机

Behind the Money

2025-07-30

39 分钟
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This week we’re sharing an episode from Fixable, a podcast from TED. In it, hear about the resurrection of Barnes & Noble.  Chief revival architect and CEO James Daunt joins hosts Anne Morriss and Frances Frei to discuss the unconventional leadership strategies that helped him navigate through the pandemic and keep bookstores alive in the age of Amazon and e-books. Anne and Frances explore James’s non-hierarchical approach to team building, dive into the challenges he faced on his mission to revitalise the company, and discover the principle at the heart of his strategy. Listen to Fixable wherever you get your podcasts. Hosted on Acast. See acast.com/privacy for more information.
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  • Hey there, it's Mikayla.

  • This week, we're sharing an episode of a podcast from TED called Fixable.

  • This is a show that offers deep insights into how you can make the most of your business and your career.

  • It's hosted by Harvard Business School Professor Francis Fry and Leadership Coach Anne Morris.

  • In this episode, Anne and Francis interview Barnes & Noble CEO James Daunt.

  • They cover the remarkable turnaround story of Barnes & Noble and how it survived the pandemic and age of Amazon eBooks with James' principal strategy.

  • If you like what you hear,

  • you can check out other episodes like this one on Fixable wherever you get your podcasts.

  • And now, on to the episode.

  • You are listening to Fixable, a podcast brought to you by TED.

  • It's hosted by me, Anne Morris.

  • And me, Frances Fry.

  • Frances and I are professional fixers,