2025-06-09
36 分钟第 2 季 第 9 集
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It's early on a Tuesday morning.
and I'm in the headquarters of the London Ambulance Service.
This is one of two locations in the city where staff take emergency calls and dispatch crews of paramedics.
The room I'm in is called the Tactical Operations Centre.
The people in here have an overview of the whole system,
including the flow of patients into and out of hospitals.
About 20 to 30 people sit or stand in front of banks of monitors.
Big screens on the walls show maps of London and data on emergency activity.
One has CCTV footage of specific road incidents.
I'm sitting with Chelsea Pike.
She's an advanced paramedic practitioner in critical care.
The 999 call she has just been listening into involves a young man losing a battle with a staircase.
She's also telling me that she can see a level of bony deformity and that actually there's some visible bleeding through the sock.
So I'm thinking this is probably a dislocated open fracture.
I'm suddenly glad I haven't had any breakfast.
Then, Pike rings back the caller for more information.