Hello, everyone, this is After Hours.
I'm Felix.
I'm Mihir.
And I'm Francis.
Francis Fry.
It's great to have you.
You haven't been on After Hours in forever, right?
In forever.
You know I wait by the phone.
Yeah, right.
It's so good to have you, Frances.
For our listeners who don't know, she's a colleague at HBS and the author of some great books,
Uncommon Service Unleashed, with her considerably better half, Anne Morris.
Sorry, maybe I shouldn't have said that.
No, it's totally true.
And we are so excited to have you.
Welcome.
Thank you.
Yeah.
And we brought fabulous topics as well.