2021-02-26
4 分钟This is a download from BBC Learning English.
To find out more, visit our website.
Hello.
Welcome back to Tip Top Trading,
where Anna's going downstairs to speak to warehouse manager Mr Ingle.
Looking a bit nervous.
I am.
Denise says if I speak to him in the wrong way, he might bite my head off.
Relax, Anna.
It's just an expression to mean he might be a bit aggressive.
Oh. You'll be fine.
Just use the right polite phrases.
Oh, and smile.
OK, I will.
Oh, look, here I am.
Mr. Ingle, are you there?
I'd be most grateful if you could give me some...
Oh, what's that smell?
And smoke.
Mr. Ingle.