What makes a good boss?

怎样才是一个好老板?

The Forum

社会与文化

2023-10-21

50 分钟
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We can probably all think of examples of bad bosses – the people who we love to gossip about with our colleagues outside work. And even if you’re lucky enough to have had good experiences of management, you may be familiar with bad bosses from popular culture. But what makes a good manager and how can you inspire people in the workplace? It’s a question that’s been debated since the Industrial Revolution when rapidly expanding companies needed a way of controlling their workers. From there developed various theories of management, some of which drew on aspects of sociology and psychology. Rajan Datar is joined by Ann Francke, the chief executive of the Chartered Management Institute in the UK; Monica Musonda, the CEO of Java Foods in Zambia; and Todd Bridgman, Professor of Management Studies and Head of the School of Management at Victoria University of Wellington / Te Herenga Waka in New Zealand. We’ll also present a selection of comments and experiences sent in by Forum listeners. Produced by Fiona Clampin (Photo credit: Getty/Luis Alvarez)
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  • If you could sum up in one word what makes a good boss, what would you say?

  • Confession.

  • Insight.

  • What makes a good boss?

  • Trust.

  • A mentor.

  • Respect.

  • Or rather mutual respect.

  • Welcome to the Forum from the BBC World Service.

  • I'm Rajan Datta.

  • Of course it's easier to say what makes a bad boss because we probably all had one of those,

  • but no, instead we challenged you to tell us what the attributes of a good boss should be.

  • And listener Yasir from Sydney in Australia was one of hundreds of listeners who got in touch to share their stories.

  • I just passed my accounting examination and the institute put my photo in the magazine.

  • So that magazine went to my general manager and he just came to me and he just congratulated me,

  • he hugged me and he was smiling and he shared my joy at the time and I was very junior.

  • He also gave me a bonus as well and a letter of appreciation.

  • So these things make you loyal towards someone and you then put your efforts beyond even sometimes you don't feel about the burnout,

  • but you give your 100% if you have these kind of bosses.

  • Now that sounds like a person who A genuinely cared about their staff and B knew how to get the best out of them.