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This is the story of the one.
As a maintenance engineer at a beverage manufacturing plant, he starts his day knowing every line is ready to run.
Because Grainger delivers the industrial-grade products he needs to keep mixers, conveyors,
and packaging equipment moving.
With Grainger's vast selection of bearings, belts,
and motors, he keeps operations running smoothly, so nothing grinds to a halt.
Call 1-800-GRAINGER, click grainger.com, or just stop by.
Grainger.
For the ones who get it done.
Thanks for listening to this podcast.
We're working on new episodes of Office English for you.
In the meantime, here's an episode from last year to help you revise your business English.
Enjoy!
How do you deal with clients and customers at work?
I think the main thing is to be very honest with them, communicate if there's any problems,
let them know straight away so you're not suddenly springing a surprise on them.
I think trying to tailor something to the customer's needs always works quite well.
Listening to what the customer wants and then trying to deliver that.
In today's episode of Office English, we're talking about how to keep customers happy and deal with difficult clients.