Today, I'm going to give you my top three argument responses that will keep somebody from getting defensive.
It's my favorite advice that I use every single day when I walk into the office.
If they work for me, I promise they're going to work for you too.
Welcome to the Jefferson Fisher podcast, where I'm on a mission to make your next conversation the one that changes everything.
If you're watching this on video, you can see that it's the same car, same Jefferson, new microphone.
So we're gonna see how this sounds.
If you enjoy learning tools to improve your communication, I'm going to ask you to follow this channel.
And if you would please leave a review.
If you have any topic suggestions or feedback, like feedback on this microphone, I'm gonna be looking at them.
When things start to get heated in a discussion, you can tell things aren't going well and temperatures are on the rise.
Here are three responses that you can use right away to to help turn a potential argument back down to a conversation.
Number one, you tell them what you agree with.
You tell them what you agree with.
Now hear me out.
That does not mean you need to agree with a single word of what they said.
Instead of focus on the content of the message, instead focus on the subject matter.
For example, I agree that this topic is worth discussing.
I agree that we need to have this conversation.
When they hear the phrase I agree, it automatically breaks down their wall.
Number two, you tell them what you've learned.