2021-11-24
27 分钟Hi there, everybody, and welcome back to my English lessons.
This is teacher Harry here.
Good to see you again.
What we're going to try and do today is to try and give you some practical examples of some english language.
I'm a firm believer in that English is better spoken if it is spoken naturally, simply.
So we try to do that and give you expressions and phrases that will help you to get involved with the english language in a much better way.
As I said, more practical.
And before I start, just to remind you that you can listen to my podcasts, my YouTube channel, and subscribe to that channel, and you can get lots and lots of practical advice on the english language.
Okay, so what are we going to talk to you about today?
Well, today we're going to talk about arguments and complaints.
Okay, so how do you make a complaint?
So I'm going to break it down into a few parts.
First part is how you actually make a complaint.
So I'll give you some expressions and phrases and examples of how you do that.
Then we'll look at when you are requesting something.
Okay, so how you can request that.
Then we look at how you reply or respond to a particular complaint.
And then finally we look at negative responses to complaints.
So four practical ways in which you can deal with, make, or as we sometimes say in English, in a more formal basis, to lodge a complaint.
So when you're making a complaint, it's really important to start off politely.