Speak Better English with Harry | Episode 435

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• 00:09

  Hi there.

• 00:09

  This is Harry.

• 00:10

  Welcome back to advanced English lessons with Harry, where I try to help you to get a better understanding of the english language, to help you with your conversational skills, your business English skills, interview skills, whatever your goals are, we're here to help.

• 00:24

  And for those of you and your friends or family who want one to one lessons, well, you know what to do.

• 00:30

  Just get in touch www.englishlessonviaskype.com and you can apply for a free trial lesson.

• 00:38

  And we'd be very happy to hear from you and very happy to help you.

• 00:42

  Okay, well, this is an advanced English lesson, and in this particular lesson, we're specifically looking at formal and business English relating to being polite when you have to or need to criticize somebody.

• 00:57

  So we'll look at that in particular.

• 00:58

  And the second part of this lesson, it won't only just be about business English.

• 01:03

  We'll also look at some phrases and expressions that you can use when you might have to criticize somebody that you know or that you know well.

• 01:10

  Okay, so primarily we're looking at business English.

• 01:14

  So these are really good for you there, out there who have difficulties understanding what you should do when you're put in a situation where you're managing people or in charge of a team and you're not quite sure how you should approach somebody when you have to criticize them.

• 01:31

  Anytime that we have to criticize, it's always nice to criticize in a polite way.

• 01:36

  There's absolutely no point shouting and screaming at somebody because first of all, they'll probably stop listening after a few seconds.

• 01:44

  Secondly, they're going to get upset and therefore they probably won't listen anyway.

• 01:49

  And thirdly, all they'll hear is blah, blah, blah, blah, blah, blah, blah, blah, blah.

• 01:55

  So the criticism will be worthless.

• 01:57

  So hopefully, with some of these expressions, you'll be able to criticize somebody not only in a polite way, but also in a calm way.

• 02:06

  That will mean you'll get through to them, the message will get through to them, and perhaps there's a better chance that they'll understand why you're criticizing and how they can improve themselves.

• 02:17

  Okay, so this is an advanced English lesson.

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