42. Space, Pace, and Grace: How to Handle Challenging Conversations

42.空间、节奏和优雅:如何处理令人尴尬的对话

Think Fast, Talk Smart: Communication Techniques

2021-10-15

22 分钟
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单集简介 ...

In this podcast episode, we discuss the power of slowing down during difficult workplace situations.
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  • Hi Matt here.

  • If you want to continue finding tools to a successful and happy life, I recommend listening to the happiness lab hosted by Yale professor Doctor Lori Santos.

  • Doctor Santos has studied the science of happiness and has found that many of us do the exact opposite of what will make our lives better.

  • Based on the psychology course she teaches at Yale, she will take you through the latest scientific research and share some surprising stories that will change the way you think about happiness.

  • This season, shes tackling topics that affect her own life like stress, perfectionism, and boredom.

  • If you struggle with any of those, or if it sounds like you could learn more about increasing happiness in your life, then listen to the happiness lab right here in your podcast player.

  • One thing all managers, parents and romantic partners know is that things dont always go the way we want them to, which means we sometimes have to have challenging conversations with our employees, our children, and our partners.

  • While never fun, these tough talks can be made easier and more effective hello, I'm Matt Abrahams and I teach strategic communication at Stanford Graduate School of Business.

  • Welcome to think fast, talk Smart, the podcast.

  • I am super excited to chat with Collins Dobbs.

  • Collins is a lecturer in management and executive coach at Stanford Graduate School of Business.

  • He teaches in several MBA courses including interpersonal dynamics and leadership labs.

  • Among many things, Collins focuses on diverse leadership styles and cultures and how they impact interpersonal relationships and management effectiveness.

  • Welcome Collins.

  • Thank you for being here.

  • I am so looking forward to chatting with you.

  • Thank you Matt.

  • Thank you for inviting me.

  • I look forward to our conversation.

  • Excellent.